Boosting sales and engagement with FAUME's In-Store and Trade-In Solution

ba&sh achieves remarkable success with FAUME's Re-Commerce Platform with 130% increase in trade-ins, 81% upsell rate, and enhanced customer loyalty across Europe

In-Store Trade-In
Resale

‍Use Case

Retail

Customer since

2022

Feature usage

in-store trade-in

Key Results

- 130% increase in trade-in numbers in the first 15 days

- 600 more sellers recruited vs. 2023

- Increased traffic in pilot shops

- An additional service that strengthens the ba&sh brand image and customer loyalty

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The challenge

  1. Increasing our capacity to build up inventory
  2. Recruiting sellers who are reluctant to go digital
  3. Increase store visits and upsell through innovative digital marketing strategies

The solution

  1. Very rapid deployment of the service thanks to the seller module
  2. Sales force training
  3. Dashboard for operational and business management

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