In collaboration with FAUME, Maison 123 launched an ambitious secondhand program, combining sustainability and performance. The results: nearly 30,000 items collected in the first year, 70% of which came through its stores, and 5% of its revenue now generated by this initiative.
Use Case
Retail
Customer since
2022
Feature usage
in-store trade-in
Key Results
- 5% of revenue attributed to secondhand sales
- 99% usage rate of gift cards
- Average upsell rate of 30% linked to gift vouchers
The challenge
The solution
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